Your 24/7 AI Call Assistant for Hotels & Hospitality
From booking inquiries to check-out calls, Guestmate AI answers, handles, and routes your guest calls day or night. It simplifies service, manages common guest requests, and ensures no call is ever missed, so your team can focus on delivering unforgettable stays.
Why Choose Guestmate AI?
24/7 AI Call Answering
Always available — never miss a guest call, day or night
Instantly answers booking inquiries, room requests, and FAQs
Transfers important or urgent calls to your team when needed
Automated Guest Service
AI powered check-ins & check-outs via phone
Shares room service menus and availability on demand
Provides local event information, attractions, and recommendations
AI-Powered Multilingual Support
Supports 100+ languages, ensuring every guest feels welcome
Handles conversations naturally and fluently, no matter the language
Perfect for international travelers and multicultural destinations
Boost Staff Productivity
Frees up your front desk and reservations staff
Reduces time spent on repetitive phone calls and simple guest questions
Allows your team to focus on personalizing in-person guest experiences
Enhance Guest Satisfaction
Provides fast, friendly, and helpful interactions 24/7
Eliminates wait times and busy signals
Creates a modern, tech-forward guest experience that leaves a lasting impression
Seamless Integration
Connects with your booking system, calendars, and guest services
Instantly updates staff with guest requests and important info
Customizable responses to match your hotel’s brand voice and services
What Guestmate AI Can Do For You
Handle AI-Powered Check-In Calls
Handles check-in calls, gathers details, and notifies staff—no human needed.
Answer Calls 24/7 Without Staffing Costs
Answers every guest call, day or night—no missed calls, no overtime costs.
Talk to Guests in 100+ Language
Communicates with guests in their language—no need for multilingual staff.
Take Room Service Requests Automatically
Takes and routes service requests automatically—saves front desk time.
Cost-Efficient
Cuts down staffing needs and call volume—boosting service, not expenses.
Experience Guestmate AI Schedule Your Free Demo
Explore how Guestmate AI can simplify operations and enhance guest satisfaction for your property.